All returns and cancellations are subject to the specific policies of each store. If an order is returned or cancelled, it may result in the voiding of Passport Points, and the points could be deducted from your Passport Points balance, depending on the store’s policy. In cases where an exchange is processed as a cancellation and a new transaction is created, the exchange may be treated as a cancelled order.
To ensure you receive Passport Points on exchanged items, consider returning the item and placing a completely new order with the store. Just remember to start your shopping journey through Passport.Travel to qualify for points.